Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account and visiting the 'My Orders' section.
What is the return policy for online purchases?
We offer a 28-day return policy from the date of delivery. Items must be returned in their original condition, unworn, with all tags attached. Please note that certain items like earrings and face masks are non-returnable for hygiene reasons.
Do you offer international shipping?
Yes, Ted Baker ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a comprehensive size guide to help you find your perfect fit. Our sizes typically follow UK standards, but we provide conversions for US and EU measurements to ensure accuracy.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer digital payment options such as PayPal, Apple Pay, and 'Buy Now, Pay Later' services like Klarna.
Are your products authentic?
Every item sold on our official website is 100% authentic and designed by our in-house team in London. We take great pride in the quality and craftsmanship of our signature prints and luxury fabrics.